Our working model of how design-system operations grow. Headcounts are indicative.
Answer both questions to see where you are and where we would start.
Stage 1. One team
- Shape
- One product team builds and uses the system.
- Roles to name
- A system owner, and a guild of three who cover design, engineering and accessibility between them.
- Rituals to start
- A weekly triage and a monthly health review.
- What usually breaks next
- One person holds everything.
- Where we start
- A two-week Quick audit. You keep the report, the roadmap and a baseline either way.
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Stage 2. Many teams
- Shape
- A core team serves several product teams, and contributions are starting.
- Roles to name
- The area owners, a part-time Ops lead and a support rota.
- Rituals to start
- Office hours and a release review, added to the weekly triage.
- What usually breaks next
- Support swamps the core team.
- Where we start
- A two-week Quick audit. You keep the report, the roadmap and a baseline either way.
Book a conversation about this stage →
Stage 3. Many products
- Shape
- A small core, area owners and product layers.
- Roles to name
- A guild of five to seven, a dedicated Ops lead and a named sponsor.
- Rituals to start
- A quarterly roadmap and a cross-team council, added to the weekly triage.
- What usually breaks next
- Products drift and duplicate each other.
- Where we start
- Discovery and governance design, over two to four weeks. You keep the operating model as records in your repository either way.
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Stage 4. Many organisations
- Shape
- Layers per brand or region, each with its own owners.
- Roles to name
- Layer owners, regional guilds and an Ops lead with a team.
- Rituals to start
- A council per layer and a quarterly leadership review.
- What usually breaks next
- Layers fork, and leadership loses the picture.
- Where we start
- Discovery and governance design, over two to four weeks. You keep the operating model as records in your repository either way.
Book a conversation about this stage →
Fewer than five people
Our engagements start at five people. The free health check and Loom Base, our open-source design system, are for you.
Start with the free health check →